Terms & Conditions

By accessing, browsing, or submitting inquiries through FeactoraHub (operated by Mantra Tech Fusion), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any portion of these terms, you must discontinue using our marketplace platform immediately.

FeactoraHub serves solely as a connection facilitator between celebration hosts and independent wedding professionals. We do not act as an event contractor, escrow agent, or financial middleman. Event hosts connect directly with vendors via call, WhatsApp, or email, and all contractual commitments, advances, event dates, and delivery specifications are negotiated directly.

Event businesses listing on FeactoraHub warrant that all information supplied—including pricing, menus, seating capacities, and portfolio photographs—is genuine and up-to-date. Misleading claims, fake partner affiliations, or failure to honor quotes may result in immediate suspension or revocation of verified partner status.

All booking advances, tokens, and final payments are remitted directly from the client to the vendor's official commercial account. FeactoraHub never collects customer booking money or charges payment gateway processing cuts on client-vendor contracts. Consequently, refund disputes must be resolved between the parties according to the vendor's agreed written contract.

Users and merchants agree not to engage in:

• Submitting fraudulent, spam, or abusive inquiry requests.
• Scraping, harvesting, or bulk copying vendor directories using automated bots or scripts.
• Posting defamatory reviews or attempting to manipulate rating scores.
• Infringing upon trademark, copyright, or publicity rights of photographers and venue brands.

These terms shall be governed by and construed in accordance with the laws of the Republic of India. Any legal dispute or proceeding arising out of the use of FeactoraHub shall be subject to the exclusive jurisdiction of the competent courts in Karnal / Haryana, India.