1. Marketplace Role & Independence
Factorahub, operated by Mantra Tech Fusion, acts solely as a discovery, listing, comparison, and enquiry platform. Factorahub is not an event contractor, employment agency, or broker. Vendors operate as independent contractors and retain complete autonomy over service delivery, pricing, contracting, and cancellation terms with their clients.
2. Zero Booking Commission Charter
Factorahub does not charge any percentage fee, cut, or commission on customer contracts negotiated through the platform. 100% of the funds paid by clients belong to the vendor. Factorahub earns revenue solely through optional fixed-period listing subscriptions and transparent promotional ad slots.
3. Profile Content & Accuracy Standards
Vendors agree to provide truthful, accurate, and up-to-date business details, including business name, operational address, contact person, pricing ranges, and portfolio samples. Misleading claims, fake partner affiliations, fabricated customer reviews, and stolen media assets are strictly banned and will result in immediate profile suspension.
4. Customer Enquiry Handling
Enquiries delivered through the Factorahub platform are intended for direct business communication between the vendor and the customer. Vendors agree not to re-sell, distribute, or add customer contact details to third-party telemarketing or bulk messaging databases.
5. Intellectual Property
By uploading photographs, videos, logos, and promotional text to the Factorahub platform, the vendor confirms they hold all required rights and grants Factorahub a non-exclusive license to display the assets for directory and marketing purposes.
6. Governing Law & Jurisdiction
These terms are governed by the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Delhi NCR, India.